Member System Requirements

To use online banking, applications, or other secure forms on our site, you will need Microsoft Internet Explorer 4.0 or higher, or Netscape Communicator or Navigator 4.06 or higher with 128-bit encryption. Some pages of our site require the use of Adobe® Acrobat® reader. This is free software that you can download from Adobe's website.

Secure Environment

Cabrillo Credit Union's computer system does not connect directly to the Internet. Any and all requests for data must pass through two distinct validation and control centers known as Firewalls. Secure Socket Layering (SSL) protects all data transmissions between your PC and Cabrillo Credit Union's computer system. SSL utilizes authentication and encryption technology developed by RSA Data Security, Inc. This method of cryptography means that unauthorized individuals cannot decipher your private information. We provide continuous monitoring and auditing of all transactions originating from or outbound to the Internet. We are committed to working with our communications providers to produce the safest operating environment possible for our members and will take advantage of evolving security enhancements.

Three Strikes and You're Out

Members' account numbers and PINs are the keys to accessing their accounts online. Even if unauthorized parties gained access to an account number, they would be unable to access the account without the correct PIN — and if they enter the wrong PIN three consecutive times, the account will be blocked. It can only be re-enabled if an authorized individual contacts Cabrillo Credit Union and answers verification questions.

Time Out

An "End Session" button is provided on each page to allow members to securely close their session and to prevent unauthorized individuals from accessing their accounts through the browser's "History" function. If a member forgets to end his or her session, the website will automatically close the online session after a period of inactivity.