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eBranch Upgrade

Great news! We recently upgraded our eBranch and mobile apps, to provide an enhanced user experience. Several new features were added, including the ability to sort, group and hide accounts. Bill Pay was also enhanced, giving you the capability to pay multiple bills at the same time, using a tablet, laptop, or desktop computer.
 

In order to simplify the process of using these new features, we have created several short tutorials. They can be found below. 

IMPORTANT NOTICE:  Our old apps stopped functioning on February 15th.  If you are experiencing issues with your Cabrillo CU mobile app, please visit your app store and update to the latest version.

 

Create a New Group

STEP 1: Select the First Account for Your Group

STEP 2: Hold Your Left Mouse Button and Drag to the Green Icon

STEP 3: Name Your Group and Click the Green Check Box

Step 4: Add More Accounts by Dragging Them to Your Group

 

Rearranging and Grouping Video

 

Hiding Accounts

Step 1: Select Settings and then Account Preferences

Step 2: Select the Account You Want to Hide and Click the Visible Button

Step 3:  Click the Visible Toggle to Hide Your Account

Step 4: A Warning Will Appear. Select “Yes, Hide” to Hide Your Account

Step 5: You Can View Your Hidden Accounts at the Bottom of the List

 

Making Hidden Accounts Visible

Step 1: Select Your Hidden Account and Click the Hidden Button

Step 2: Click the Hidden Toggle to Make Your Account Visible

 

Hiding Accounts Video

 

Quick Actions

Step 1: Select the Quick Actions Icon

Step 2: Use Quick Actions to Transfer Money or View Your Activity

Quick Actions Video

 

Multi Pay: Pay Multiple Bills at the Same Time

Step 1: Go to Bill Pay and Select Multi Pay

Step 2: Enter Bill Amounts and Select Payment Dates

Step 3: Review Your Payments

Step 4: Click Single Pay to View Pending Payments

Bill Pay Multi Pay Video

 

Still have questions?   Please speak with a Member Support Representative.

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