Fraudulent text messages are being sent to consumers in an effort to steal personally identifiable information. Financial institutions have reported an increased volume in these attacks and they are likely to remain as a fraudulent form of obtaining member data. Mass text broadcasts are commonly used by fraudsters to reach large audiences of potential victims. This scam is quite common and often operates simultaneously in multiple states.
Here’s how it works:
Automated texts are sent that warn consumers to call certain numbers to reactivate their payment cards. Example, "Credit Union ALERT: Your CheckCard has been temporarily LOCKED. Please call Card Services line (407) 574-2992".
Text messages may also originate from Jamaican area code 876 which is easily confused by consumers with a toll free number.
If you suspect fraud, don’t give out your personal information. Cabrillo Credit Union will never ask you to provide your card numbers over the phone for verification. Your personal information is personal, so please keep it safe.