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eBranch FAQ

How do I edit a single transaction in a series?

Users are able to edit single and recurring transfers if both of the following are true:

  • The process date of transfer (or at least one transaction in the series) is in the future;
  • The transfer is not in a terminal status (such as canceled, failed, or processed).

eServices > eBranch Activity > Recurring Transactions tab > Find Transaction that needs to be edited > Actions > View Transactions in Series 

Transactions in Series section > Find specific transactions that needs editing > Actions > Edit

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