Cabrillo Digital Banking FAQs
Explore help topics for Cabrillo’s upgraded Digital Banking experience. Click on a category to find answers and step-by-step video guides, then select a topic to watch the video and learn more. You can browse by category below or scroll through the page to jump directly to a specific question.
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Getting Started & General FAQs
- How do I customize my Digital Banking dashboard?
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- How does enhanced security and two-factor authentication work?
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- Where can I find Digital Banking help and support?
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- Where can I view my recent transactions?
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- How do I reset my username or password?
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- How do I send a secure message?
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- What are secure forms and how do I use them?
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- How do I navigate the Digital Banking dashboard on desktop?
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Card Controls, Alerts, & Security
- What are advanced subscription alerts?
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- How do card controls work?
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- How do I set up travel notifications?
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Payments & Transfers
- How do I make a loan payment?
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- How do I make a credit card payment?
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- How do I edit or delete scheduled transfers?
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- How do I make a one-time or scheduled transfer?
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- How do I add an external account?
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- How do I pay my loan with a debit card?
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- How do member-to-member transfers work?
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Accounts & Services
- How do overdraft services work?
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- How do I set up direct deposit?
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- How do I enroll in eStatements?
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- Where can I view documents and statements?
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- How do I set up Bill Pay?
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- How do I schedule and manage Bill Pay?
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Explore the New Digital Banking Dashboard
Take a guided tour of Cabrillo’s upgraded Digital Banking dashboard. In this walkthrough, you’ll explore the refreshed layout, improved navigation, and helpful tools designed to make everyday banking easier. Learn how to view accounts, track recent transactions, access key features, and move confidently through your new Digital Banking experience.
- Access the Digital Banking support hub and Virtual Service Center.