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FAQs

Text Banking

How do I enroll in Text Banking?

Once logged in to eBranch, go to eServices > Text Banking.

Can I use multiple phone numbers?

No, only one phone number may be used for Text Banking per eBranch username. If you would like to change the phone number used for Text Banking, simply remove the old number and update with the new information. Remember to select Save to update the information.

How can I stop this service?

Text STOP to 226563.

What are the Text Banking commands?

BAL - Account balances
HIST - Account history
XFER - Transfer funds from one account to another. Enter full amount using dollar, decimal and cents.
STOP - Disable text banking for the enrolled mobile device (To reactivate, login to Online Banking.)
UNSUBSCRIBE – Discontinues the service
START – Must be used in order to restart the service after electing to UNSUBSCRIBE
LIST - List of available commands
HELP - Directs to Cabrillo Credit Union's website   

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