At Cabrillo Credit Union, protecting our members and our community is a top priority. We have also heard from members who have received calls claiming to be from Cabrillo. Understanding how these scams work can help you recognize warning signs and keep your accounts secure.
How These Scams Work
In an imposter scam, a fraudster contacts you pretending to represent Cabrillo Credit Union. They may use technology that allows them to spoof a phone number or email address, making the message appear legitimate.
You might receive a message that says something like:
- “We detected suspicious activity on your Cabrillo Credit Union account.”
- “Your debit card has been temporarily locked.”
- “Please verify your identity to prevent account interruption.”
The scammer may try to convince you to click a link, confirm account details, or share a verification code. In some cases, they may direct you to a website that looks similar to Cabrillo Credit Union’s online banking page in order to capture your login credentials.
Warning Signs To Watch For
While these messages can look convincing, there are often signs that something is not right.
Be cautious if you receive a message or call that:
- Creates a sense of urgency or pressure to act immediately
- Asks for sensitive account information
- Requests a verification or security code
- Directs you to click a link to resolve an account issue
- Comes from an unfamiliar email address or unexpected phone number
Scammers rely on quick reactions. Taking a moment to pause and review the message can help you identify potential fraud.
What Cabrillo Credit Union Will Never Ask For
Fraudsters often try to collect information that legitimate financial institutions would never request through unsolicited messages.
Cabrillo Credit Union will never ask you to provide:
- Your online banking password
- Your debit or credit card PIN
- A one-time security or verification code
- Full login credentials through an unexpected phone call, email, or text message
If someone contacts you claiming to represent Cabrillo Credit Union and asks for this information, it is likely a scam.
What To Do If You Receive a Suspicious Message
If you receive a call, text, or email claiming to be from Cabrillo Credit Union and something does not feel right, take the following steps:
- Do not click on links or download attachments.
- Do not share personal or financial information.
- End the conversation if the caller pressures you to act quickly.
- Contact Cabrillo Credit Union directly using the phone number listed on our official website.
Verifying the message through official contact channels can help prevent fraud and protect your account.
Staying Alert Helps Protect Your Accounts
Imposter scams are designed to look convincing, but awareness can make a big difference. By recognizing common warning signs and taking a moment to verify suspicious messages, you can help protect your financial information.
If you ever receive a suspicious message claiming to be from Cabrillo Credit Union, reach out to us directly. Our team is here to help keep your accounts secure and support your financial well-being, one relationship at a time.